Lumilearn Cookie Policy
Policy Effective Date: Jun, 27 2025
1. Introduction
Lumilearn ("us", "we", or "our") uses cookies, web beacons, and similar technologies ("cookies and related technologies") on our platform and affiliated websites (collectively the "Platform"). This Cookies Policy explains what cookies and related technologies are, how we use them, how third parties we partner with may use them on the Platform, and your choices regarding cookies and related technologies.
Please read this Cookies Policy in conjunction with our Privacy Policy, which provides further details on how we use personal data (including personally identifiable information) and your rights.
2. What are Cookies and Related Technologies?
Cookies are small text files sent by your web browser from a website you visit. A cookie file is stored in your web browser and allows the Platform or a third party to recognize you, making your next visit easier and the Platform more useful to you. Essentially, cookies act as your identification card for Lumilearn's servers.
Web beacons (also known as "tracking pixels" or "clear GIFs") are small graphic files linked to our servers that allow us to track your use of our Platform and related functionalities.
Together, cookies and web beacons enable Lumilearn to serve you better and more efficiently, and to personalize your experience on our Platform. Cookies can be "persistent" (remaining on your device after you close your browser) or "session" (deleted once you close your browser).
3. How Lumilearn Uses Cookies and Related Technologies
When you use and access the Platform, we may place a number of cookies and/or web beacon files in your web browser. Lumilearn uses cookies and/or web beacons to help us:
- Identify repeat visitors: So you don't have to log in every time.
- Understand user behavior: Determine the types of content and areas of the Platform users engage with most, such as popular pre-recorded courses, live classes, or tutoring sessions.
- Track time spent: See how long teachers and students spend in particular areas of our Platform.
- Analyze feature usage: Understand which specific features (e.g., forums, progress tracking, assignment submission) users choose to utilize.
To the extent that such collected data constitutes personally identifiable information, we process it as set out in our Privacy Policy.
4. Types of Cookies We Use
We use both session and persistent cookies and related technologies, of different types, on the Platform:
Essential Cookies and Related Technologies
These are strictly necessary for the operation of the Platform. We use essential cookies to authenticate users (both teachers and students), prevent fraudulent use of accounts, and enable core Platform features like accessing course materials or joining live classes.
Analytical/Performance Cookies and Related Technologies
These allow us to recognize and count the number of visitors and see how visitors move around the Platform when using it. This helps us improve the way the Platform works, for example, by ensuring that teachers can easily upload content and students can find courses efficiently.
Functionality Cookies and Related Technologies
These are used to recognize you when you return to the Platform. This enables us to personalize your experience, greet you by name, and remember your preferences (for example, your preferred language or course categories).
Targeting Cookies and Related Technologies
These record your visit to the Platform, the pages you have visited, and the links you have followed. We use this information to make the Platform and the content (e.g., recommended courses, tutoring options) more relevant to your interests as a teacher, student or parent. We may also share this information with third parties for this purpose.
5. Third-Party Cookies and Related Technologies
In addition to our own cookies, we may also use various third-party cookies and/or web beacons to report usage statistics of the Platform, provide certain functionalities, and refine marketing efforts. These may include:
- Tracking Cookies/Web Beacons: To monitor on-site behavior and link it to other metrics, allowing a better understanding of usage habits (e.g., how students navigate through a course).
- Optimization Cookies/Web Beacons: To allow real-time tracking of user conversion from different marketing channels to evaluate their effectiveness (e.g., determining if an ad campaign leads to more student sign-ups).
- Partner Cookies/Web Beacons: To provide marketing conversion metrics to our partners so they can optimize their paid marketing efforts (e.g., if we partner with an educational resource provider).
6. Your Choices Regarding Cookies and Related Technologies
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. You can typically find these options in your browser's "Settings," "Privacy," or "Security" section.
Please note, however, that if you delete, reject, or refuse to accept cookies and related technologies, you might not be able to use some or all of the features we offer on Lumilearn. For example, you may not be able to log in, save your course progress, or access personalized content. Some of our pages might also not display properly.
7. Contact Information
We are committed to protecting your privacy. If you have any questions about our use of cookies or this policy, please contact us at:
Email: info@lumilearn.io
Address: 2B Bankole Oki, Ikoyi, Lagos, Nigeria
8. Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our use of cookies and related technologies.